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Better together: why it pays to collaborate

How to make teamwork work for you

Article 5

Collaboration and communication tools are an invaluable asset to any business. Whether chatting on the phone, screensharing, working face-to-face over webcam or just keeping people in the loop on email and newer chat apps, teams are constantly using different tools to communicate and work together.

The act of collaboration is invaluable too. Teams that collaborate are up to 20 percent more efficient1 and over three quarters of Small and Medium-sized Business (SMB) leaders say some of their company’s best ideas come from collaboration 2.

It is no wonder that a quarter of everyday business activities today involve collaboration.3 Regardless of size, pooling resources also helps businesses save time and money by improving efficiency and inspiring creativity. This helps decrease work stress, burnout and turnover, and promotes better work-life balance for your employees.

The business balancing act

This push-pull relationship between working together and telecommuting has set in motion a balancing act for businesses. As such, collaborative technology and mobile solutions that integrate well are more valuable than ever, especially in India. According to an IDC report, worldwide mobility spending will continue to see growth at 4.3 percent CAGR—with India almost doubling that speed with 8.0 percent CAGR4.

Unfortunately, not all tools are made equal. If subpar or not a good match for the company’s needs, collaboration tools may leave employees and clients feeling more frustrated than empowered, and impact productivity negatively.

There are many options out there—how do you know which tool will help your business work better? Here are some tips:

Remember the essentials

For technology to improve collaboration, two things are essential: better video options and crystal-clear audio technology.

Visuals are still the quickest and most effective way to communicate. Whether sharing your screen or connecting via video conference, the latest technology enables employees to communicate as quickly and naturally as if they were meeting face to face.

Visuals aren’t the only factors that determine seamless communication. To get the most out of collaboration efforts, it’s essential to ensure all voices are audible. The most effective calls and virtual conferences rely on clear audio so every participant can be heard and understood, without the glitches or garbles of outdated audio technology.

Ask the right questions

Knowing that visuals and audio are crucial, ask yourself these questions as you build collaboration solutions for your business.

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